Computer Application Technician

To expand our workforce, we are selecting an IT Applications Technician for the Application Management Service structure, at our headquarters in Milan.

The person will be assigned a customer portfolio and deal with the following activities:

• Software component installations on AS400 servers (main server) and on Unix servers and Windows servers;
• Second-level and technical support activities (check server logs) for the OCS suite and any other applications included in the application maintenance service;
• Monitor scheduled processes on AS400 servers;
• Transmission of flows mainly via sftp and ftp commands;
• Monitoring performance using specific tools;
• Incident analysis;
• Fulfilment of user service requests (extractions, technical configurations);
• Maintenance of test environments with database refresh;
• Technical assistance to users on the different work environments for periodic processing activities;
• First and second level assistance on malfunctions and critical issues encountered by users;
• Ticketing management;
• Execution of application configuration for correct operation;
• Running of debugging sql scripts;

Candidate requirements:

• Diploma as computer expert and/or Degree in computer science
• Previous experience of 2-4 years in the role
• Knowledge of IBM AS400 servers, Unix servers and Windows servers
• Good trouble-shooting skills
• Excellent relational and organisational skills

Location: Milan

What we offer:

Vibrant and young environment, opportunities for growth, remuneration commensurate with the skills possessed and the work experience gained.

The offer is aimed at candidates of both sexes pursuant to Law no. 903/77.